Privacy Policy

Last Updated: 21/05/2025

At Make Music Count, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Shopify store or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via Shopify Payments or third-party gateways)

  • Order history

Non-Personal Information

  • Browser type and version

  • IP address

  • Pages visited on our site

  • Time and date of visits

  • Cookies and tracking data (see Section 4)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you (order confirmations, shipping updates, customer support)

  • To improve our website and customer experience

  • To prevent fraud and enhance security

  • To send marketing communications (if you opt-in)

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Shopify: Our e-commerce platform, which stores your data securely.

  • Payment Processors: Such as PayPal, Stripe, or Shopify Payments, to complete transactions.

  • Shipping Providers: To deliver your orders (e.g., USPS, FedEx, DHL).

  • Service Providers: For marketing, analytics, and fraud prevention.

  • Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Personalize your shopping experience

  • Improve site functionality

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Retention

We retain your personal information only as long as necessary for:

  • Fulfilling orders

  • Complying with legal obligations

  • Resolving disputes

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Restrict or object to data processing

  • Request data portability

To exercise these rights, contact us at [Your Contact Email].

7. Security Measures

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure payment processing

  • Limited access to personal data

However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [Your Contact Email]
Address: [Your Business Address, if applicable]

Thank you for trusting Make Music Count